Welcome to Hong Kong LIXINLIXIN Limited , your trusted online destination for beautifully crafted vases. We are committed to protecting your personal information and ensuring a safe and reliable shopping experience. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products. By using our services, you agree to the terms described in this policy.
1. Information We Collect
We may collect the following categories of personal information to help us provide you with smooth and secure services:
Personal Identifiers
Your name, email address, phone number (852 28568679 ), and your shipping and billing address (Flat 2502C, 25/F, 148 Electric Road, North Point, Hong Kong ).
Payment Information
Credit or debit card details (processed securely through PayPal, explained in Section 4).
We do not store your full card details.
Account Information
Your username, password, and purchase history of vases and accessories.
Browsing Data
IP address, browser type, device information, pages viewed, and how you interact with our website.
Marketing Preferences
Your opt-in choices for newsletters, promotions, and updates about our new vase collections.
2. How We Use Your Information
We use your data for the following purposes:
Order Processing & Fulfillment
To package, ship, and deliver your vases, confirm orders, and provide customer support related to your purchase.
Account Management
To help you manage your account, access previous orders, and enjoy a personalized experience.
Marketing & Promotions
To send you exclusive offers, product updates, and newsletters—only if you choose to receive them.
Service Improvements
To study customer behavior, improve our vase selection, enhance website performance, and create a better shopping experience.
Legal Compliance
To comply with applicable legal requirements, fraud prevention, and security obligations.
3. How We Share Your Information
Your personal information is never sold or rented to third parties. However, we may share it in these circumstances:
Payment Processing
We work with PayPal as our secure payment provider.
Hong Kong LIXINLIXIN Limited
does not handle or store your complete credit/debit card information.
Shipping & Logistics
We share necessary delivery details (such as your name and address) with trusted shipping partners so your vases reach you on time.
Legal Requirements
We may disclose information if required by law or to protect the rights, safety, and property of Hong Kong LIXINLIXIN Limited or our customers.
4. Payment Security
We prioritize secure and encrypted transactions.
- All payments are processed exclusively through PayPal, a globally trusted payment gateway.
- Your credit and debit card details are never stored on our servers.
- PayPal uses advanced encryption to protect your financial information.
For PayPal’s full privacy policy, please visit:
https://www.paypal.com/privacy
5. Data Storage & Retention
We retain your personal information only for as long as necessary:
Order History
Kept for customer support, warranty, returns, and legal compliance.
Account Details
Stored as long as your account remains active. You may request deletion at any time.
Browsing & Analytics Data
Used for website improvements and usually anonymized when possible.
We take reasonable measures to ensure that all stored data is protected from unauthorized access.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your information:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request that we permanently delete your data (unless restrictions apply).
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights, you may contact us at:
Email: [email protected]
Phone: 852 28568679
We will respond to your request as quickly as possible.
7. Cookies & Tracking Technologies
To improve your experience when browsing our vase store, we use the following types of cookies:
Essential Cookies
Required for core site functions such as shopping cart and secure login.
Analytical Cookies
Used to analyze website performance and user behavior (e.g., Google Analytics).
Marketing Cookies
Help personalize ads and promotions—used only with your consent.
You may manage cookie settings through your browser preferences.
8. Third-Party Links & Services
Our website may include links to external sites such as social media pages or payment service providers.
Please note:
- We do not control these third-party platforms.
- We are not responsible for their privacy practices.
- We recommend reviewing their policies before sharing any personal information.
9. Children’s Privacy
Our website and products are intended for adults.
We do not knowingly collect personal information from children under the age of 13 (or the minimum age required by local laws). If we become aware of such data, we will remove it immediately.
10. Policy Updates
This Privacy Policy may be updated occasionally to reflect changes in legal requirements, our products, or business practices.
When updates are made:
- A revised version will be posted on our website.
- A new Effective Date will be displayed.
By continuing to use our services after changes are published, you agree to the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach us at:
Email: [email protected]
Phone: 852 28568679
Address: Flat 2502C, 25/F, 148 Electric Road, North Point, Hong Kong
Thank you for choosing Hong Kong LIXINLIXIN Limited
.
We appreciate your trust and are committed to protecting your privacy while providing you with beautifully designed vases.